The KCAU Library

Customer satisfaction delight :

Dastoor, B. N.

Customer satisfaction delight : the success mantra of the 21st century / B. N. Dastoor - New Delhi : Excel Books, 2008. - 127 p. : ill. ; 24 cm.

9788174466334


Customer satisfaction

HF5415.5 / .D27 2008
KCAU Library,
KCA University ,
Thika Road Ruaraka
P. O. Box 56808 – 00200 Nairobi, Kenya

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