The KCAU Library

Service marketing :

Bhattacharjee, C.

Service marketing : concepts, planning and implementation / C Bhattacharjee. - New Delhi : Excel Books , c2006. - viii, 696p. : ill. ; 28 cm.

Includes bibliographical references and index.

8174464778


Marketing.

HD9987.B63 / B48 2006
KCAU Library,
KCA University ,
Thika Road Ruaraka
P. O. Box 56808 – 00200 Nairobi, Kenya

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