The Six Sigma way :
Pande, Peter S.
The Six Sigma way : how GE, Motorola, and other top companies are honing their performance / by Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh. - New York : McGraw-Hill, 2000. - xxiv, 422 p. : ill. ; 23 cm.
Includes bibliographical references and index.
A Guide to the Six Sigma Way -- A Powerful Strategy for Sustained Success -- Key Concepts of the Six Sigma System -- Why Is Six Sigma Succeeding Where Total Quality "Failed"? -- Applying Six Sigma to Service and Manufacturing -- The Six Sigma Roadmap -- Is Six Sigma Right for Us Now? -- How and Where Should We Start Our Efforts? -- The Political of Six Sigma: Preparing Leaders to Launch and Guide the Effort -- Preparing Black Belts and Other Key Roles -- Training the Organization for Six Sigma -- The Key to Successful Improvement: Selecting the Right Six Sigma Projects -- Identifying Core Processes and Key Customers (Roadmap Step 1) -- Defining Customer Requirements (Roadmap Step 2) -- Measuring Current Performance (Roadmap Step 3) -- Six Sigma Process Improvement (Roadmap Step 4A) -- Six Sigma Process Design/Redesign (Roadmap Step 4B) -- Ch. 1. Ch. 2. Ch. 3. Ch. 4. Ch. 5. Ch. 6. Ch. 7. Ch. 8. Ch. 9. Ch. 10. Ch. 11. Ch. 12. Ch. 13. Ch. 14. Ch. 15. Ch. 16. Expanding & Integrating the Six Sigma System (Roadmap Step 5) -- Advanced Six Sigma Tools: An Overview -- Conclusion: Twelve Keys to Success. Ch. 17. Ch. 18.
0071358064
00027237
Quality control--Statistical methods.
Production management--Statistical methods.
TS156 / .P263 2000
658.5/62
The Six Sigma way : how GE, Motorola, and other top companies are honing their performance / by Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh. - New York : McGraw-Hill, 2000. - xxiv, 422 p. : ill. ; 23 cm.
Includes bibliographical references and index.
A Guide to the Six Sigma Way -- A Powerful Strategy for Sustained Success -- Key Concepts of the Six Sigma System -- Why Is Six Sigma Succeeding Where Total Quality "Failed"? -- Applying Six Sigma to Service and Manufacturing -- The Six Sigma Roadmap -- Is Six Sigma Right for Us Now? -- How and Where Should We Start Our Efforts? -- The Political of Six Sigma: Preparing Leaders to Launch and Guide the Effort -- Preparing Black Belts and Other Key Roles -- Training the Organization for Six Sigma -- The Key to Successful Improvement: Selecting the Right Six Sigma Projects -- Identifying Core Processes and Key Customers (Roadmap Step 1) -- Defining Customer Requirements (Roadmap Step 2) -- Measuring Current Performance (Roadmap Step 3) -- Six Sigma Process Improvement (Roadmap Step 4A) -- Six Sigma Process Design/Redesign (Roadmap Step 4B) -- Ch. 1. Ch. 2. Ch. 3. Ch. 4. Ch. 5. Ch. 6. Ch. 7. Ch. 8. Ch. 9. Ch. 10. Ch. 11. Ch. 12. Ch. 13. Ch. 14. Ch. 15. Ch. 16. Expanding & Integrating the Six Sigma System (Roadmap Step 5) -- Advanced Six Sigma Tools: An Overview -- Conclusion: Twelve Keys to Success. Ch. 17. Ch. 18.
0071358064
00027237
Quality control--Statistical methods.
Production management--Statistical methods.
TS156 / .P263 2000
658.5/62