Total quality management /
Besterfield, Dale H.
Total quality management / Dale H. Besterfield ... [et al.]. - 3rd rev ed. - India : Dorling Kindersley Pvt ltd ; c2011. - xxi, 558 p . : ill . ; 23 cm.
Includes bibliographical references and index.
9788131732274
Besterfield, Dale H.
Total quality management.
HD62.15 / .T 6792 2011
Total quality management / Dale H. Besterfield ... [et al.]. - 3rd rev ed. - India : Dorling Kindersley Pvt ltd ; c2011. - xxi, 558 p . : ill . ; 23 cm.
Includes bibliographical references and index.
9788131732274
Besterfield, Dale H.
Total quality management.
HD62.15 / .T 6792 2011