Deliveling the customer service :
Payne, Shelia.
Deliveling the customer service : how to win a competitive edge through managing customer relationship sucessfully / Shelia Payne. - Hong kong : Glorier International, 1997. - 188 p. : ill ; 25 cm. - Grolier business library. .
Includes bibliography(183) and index.
0717297403
Marketing.
Distribution of products.
Customer relation.
REF HF 5415.5 / .P3775 1997
Deliveling the customer service : how to win a competitive edge through managing customer relationship sucessfully / Shelia Payne. - Hong kong : Glorier International, 1997. - 188 p. : ill ; 25 cm. - Grolier business library. .
Includes bibliography(183) and index.
0717297403
Marketing.
Distribution of products.
Customer relation.
REF HF 5415.5 / .P3775 1997