Quality management for organizational excellence : introduction to total quality /
Goetsch, David L.
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 7th ed. - Harlow, England : Prentice Education Limited, c2014. - ii, 467 p. : ill. ; 28 cm.
Includes bibliographical references and index.
9781292022338
Total quality management.
HD62.15 / .G64 2014
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 7th ed. - Harlow, England : Prentice Education Limited, c2014. - ii, 467 p. : ill. ; 28 cm.
Includes bibliographical references and index.
9781292022338
Total quality management.
HD62.15 / .G64 2014