The KCAU Library

Value-driven business process management :

Franz, Peter.

Value-driven business process management : the value-switch for lasting competitive advantage / by Peter Franz and Mathias Kirchmer. - 1st ed. - New York : McGraw-Hill, c2012. - p. cm.

Includes bibliographical references.

Preface -- Strategy and planning for value-driven BPM -- Value-driven BPM : why you need it now -- The impact of value-driven BPM -- The process of process management -- Developing your roadmap to value-driven BPM -- How value-driven BPM optimizes the impact of process improvement initiatives -- Building a value-driven organization -- Building an organization for value-driven BPM -- Information technology for value-driven BPM -- Managing information models for value-driven BPM -- The present and the future of value-driven bpm -- Value-driven bpm in practice -- The future of value-driven BPM -- Predictions: Where are we going next with value-driven BPM? -- Prediction 1: The emergence of strong process leadership -- Prediction 2: Emerging market multinationals as adopters of value-driven BPM -- Prediction 3: Process-focused KPIs and visual performance management -- Prediction 4: Social networking and virtualization -- Prediction 5: Process-centric systems integration -- A new management philosophy -- List of figures and tables -- Abbreviations -- Bibliography -- Notes.

9780071791717 007179171X

2012004962


Business--Data processing--Management.
Management information systems.
Value analysis (Cost control)
Organizational effectiveness.

HF5548.2 / .F7338 2012

658.4/01
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P. O. Box 56808 – 00200 Nairobi, Kenya

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