The gentle art of verbal self-defense at work /
Elgin, Suzette Haden.
The gentle art of verbal self-defense at work / Suzette Haden Elgin. - Paramus, N.J. : Prentice Hall Press, c2000. - xii, 340 p. : ill. ; 23 cm.
Rev. ed. of: Success with the gentle art of verbal self-defense, c1989.
Includes bibliographical references and index.
0735200890
99046400
Verbal self-defense.
Business communication--Psychological aspects.
Success in business.
BF637.V47 / E434 2000
The gentle art of verbal self-defense at work / Suzette Haden Elgin. - Paramus, N.J. : Prentice Hall Press, c2000. - xii, 340 p. : ill. ; 23 cm.
Rev. ed. of: Success with the gentle art of verbal self-defense, c1989.
Includes bibliographical references and index.
0735200890
99046400
Verbal self-defense.
Business communication--Psychological aspects.
Success in business.
BF637.V47 / E434 2000