Care packages for your customers : (Record no. 3928)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01153cam a2200337 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 14616424 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KE-NaKCAU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160616160702.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 061030s2007 nyua 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2006036390 |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER | |
| National bibliography number | GBA711636 |
| Source | bnb |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER | |
| Record control number | 013672016 |
| Source | Uk |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071484213 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780071484213 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)ocm74987943 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)74987943 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | KE-NaKCAU |
| Modifying agency | YDX |
| -- | BAKER |
| -- | BTCTA |
| -- | UKM |
| -- | YDXCP |
| -- | DLC |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .G548 2007 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8/12 |
| Edition number | 22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Glanz, Barbara A. |
| 9 (RLIN) | 4863 |
| 245 10 - TITLE STATEMENT | |
| Title | Care packages for your customers : |
| Remainder of title | an idea a week to enhance customer service / |
| Statement of responsibility, etc | Barbara A. Glanz. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York : |
| Name of publisher, distributor, etc | McGraw-Hill, |
| Date of publication, distribution, etc | c2007. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxi, 201 p. : |
| Other physical details | ill. ; |
| Dimensions | 21 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer loyalty. |
| 9 (RLIN) | 4862 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services. |
| 9 (RLIN) | 514 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations. |
| 9 (RLIN) | 1719 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 7 |
| b | cbc |
| c | orignew |
| d | 1 |
| e | ecip |
| f | 20 |
| g | y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Serial Enumeration / chronology | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Cost, replacement price | Price effective from | Koha item type | Total Renewals | Shelving location |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Non-fiction | KCA Kisumu Campus | KCA Kisumu Campus | 11/09/2012 | India | 2000.00 | 3266/10 | 3266/10 | 3 | HF5415.5 .G548 2007 | Z00039090 | 19/11/2015 | 09/11/2015 | 2000.00 | 11/09/2012 | Main Short | ||||||
| Library of Congress Classification | Non-fiction | KCA Kisumu Campus | KCA Kisumu Campus | 11/09/2012 | India | 2000.00 | 3409/10 | 3409/10 | 3 | HF5415.5 .G548 2007 | Z00039674 | 02/02/2019 | 19/01/2019 | 2000.00 | 11/09/2012 | Main Short | 1 | |||||
| Library of Congress Classification | Non-fiction | Martin Oduor-Otieno Library | Martin Oduor-Otieno Library | 24/03/2014 | India | 2000.00 | 17421/10 | 17421/10 | HF5415.5 .G548 2007 | Z00035349 | 24/03/2014 | 2000.00 | 24/03/2014 | Main Long | This item is located on the library first floor | |||||||
| Library of Congress Classification | Non-fiction | Martin Oduor-Otieno Library | Martin Oduor-Otieno Library | 24/03/2014 | India | 2000.00 | 18569/10 | 18569/10 | HF5415.5 .G548 2007 | Z00035958 | 24/03/2014 | 2000.00 | 24/03/2014 | Main Long | This item is located on the library first floor | |||||||
| Library of Congress Classification | Non-fiction | Martin Oduor-Otieno Library | Martin Oduor-Otieno Library | 24/03/2014 | India | 2000.00 | 17404/10 | 17404/10 | HF5415.5 .G548 2007 | Z00035026 | 24/03/2014 | 2000.00 | 24/03/2014 | Main Long | This item is located on the library first floor |