Includes bibliographical references and index.

Machine generated contents note: Part I How Can You Keep Your Employees Safe? -- Chapter 1 A Safe Employee Is a Productive Employee 3 -- Chapter 2 Conquer Travel Fears with Virtual Meetings and Training 13 -- Chapter 3 Use Webcasting to Sell Without a Handshake 33 -- Chapter 4 Keep Projects Running Smoothly with Collaborative Project Management Software 47 -- Chapter 5 Keep Employees Connected from Home 63 --Part II What If Your Employees and Customers Are Afraid to Open the Mail? -- Chapter 6 Electronic Direct and Transactional Mail 81 -- Chapter 7 Keep the Money Flowing with eBilling and ePayments Systems 97 -- Chapter 8 Find an E-Mail System that Keeps the Lines of Communication Open 111 -- Chapter 9 Site Security from Procedures -- to Biometrics Technology 127 -- Chapter 10 Cut the Cords and Keep Your Network Online 139 -- Chapter 11 Secure Your Data Here, There, and In-Between 153 -- Chapter 12 How to Protect E-Mail: The Big Vulnerability 169 -- Chapter 13 Using ASPs and MSPs to Decrease Your Dependence on Physical Plant 183 -- Chapter 14 Preparing for the Worst: Succession Planning 193 --Epilogue Psychological Warfare 199.