The eleventh commandment : tranforming to "own" customers / Sandra Vandermerwe.

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Material type: Text

TextPublication details: New York : Wiley, 1996.Description: xiv, 244 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Vol info	Status	Date due	Barcode
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.5 .V358 1996 (Browse shelf(Opens below))	12129/07	Available		Z00004245

Includes bibliographical references and index.

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