The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work / Patricia Wellington.

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Material type: Text

TextPublication details: London : Pitman Pub., 1995.Description: xiii, 239 p. : 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Vol info	Status	Date due	Barcode
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.5 .W45 1995 (Browse shelf(Opens below))	7616/05	Available		KCA004764

Includes bibliographical references and index.

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