Secret service : hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.
Material type:
TextPublication details: New York : AMACOM, c2003.Description: xix, 172 p. : ill. ; 23 cmISBN: - 0814471714
- HF5415.5 .D558 2003
Reviews from LibraryThing.com:
| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Main Short
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KCA Kisumu Campus | Non-fiction | HF5415.5 .D558 2003 (Browse shelf(Opens below)) | 3542/10 | Available | Z00039088 | ||
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Main Long
|
Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .D558 2003 (Browse shelf(Opens below)) | 18051/10 | Available | Z00035570 | ||
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Main Long
|
Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .D558 2003 (Browse shelf(Opens below)) | 20820/10 | Available | Z00038791 |
Includes index.
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