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Resolving conflicts on the job / Bill Withers and Jerry Wisinski.

By: Contributor(s): Material type: TextTextSeries: Publication details: New York : AMACOM, c2007.Edition: 2nd edDescription: xiii, 93 p. : 23 cmISBN:
  • 9780814474136
  • 0814474136
Subject(s): DDC classification:
  • 658.4/053 22
LOC classification:
  • HD42 .W573 2007
Contents:
A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care?
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Holdings
Item type Current library Collection Call number Vol info Status Date due Barcode
Main Long Main Long Martin Oduor-Otieno Library This item is located on the library first floor Non-fiction HD42 .W573 2007 (Browse shelf(Opens below)) 17353/10 Available Z00034828
Main Long Main Long Martin Oduor-Otieno Library This item is located on the library first floor Non-fiction HD42 .W573 2007 (Browse shelf(Opens below)) 17370/10 Available Z00035091
Main Long Main Long Martin Oduor-Otieno Library This item is located on the library first floor Non-fiction HD42 .W573 2007 (Browse shelf(Opens below)) 21058/10 Available Z00039406
Browsing Martin Oduor-Otieno Library shelves, Shelving location: This item is located on the library first floor, Collection: Non-fiction Close shelf browser (Hides shelf browser)
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HD42 .S358 2004 A survival guide for working with humans : HD42 .S37 2008 Managing Conflict and Negotiation./ HD42 .S65 1990 Working with difficult people / HD42 .W573 2007 Resolving conflicts on the job / HD45 .A477 2010 Innovation management : HD45 .A477 2010 Innovation management : HD45 .B423 1999 Best practice :

Includes bibliographical references and index.

A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care?

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