TY  - BOOK
AU  - Burton, John.
AU  - Dukes, Frank.
TI  - Conflict: practices in management,settlement and resolution 
SN  - 0333521501
AV  - HD42 .B86 1990.
PY  - 1990///
CY  - London
PB  - The Macmillan Press Ltd
KW  - Industrial relations
KW  - Management
N1  - Includes bibliographical references and index
ER  -