TY - BOOK AU - Kotter,John P. TI - A sense of urgency SN - 9781422179710 AV - HD58.8 .K673 2008 U1 - 658.4/06 22 PY - 2008/// CY - Boston, Mass. PB - Harvard Business Press KW - Organizational change N2 - In his international bestseller "Leading Change," Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change ER -