TY  - BOOK
AU  - Keen,Peter G.W.
TI  - The process edge: creating value where it counts 
SN  - 0875845886 
AV  - HD58.87 .K44 1997
U1  - 658.4/063 21
PY  - 1997///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Reengineering (Management)
KW  - Organizational effectiveness
N1  - Includes bibliographical references (p. 169-175) and index
ER  -