TY - BOOK AU - Hodge,Sheida TI - Global smarts: the art of communicating and deal making anywhere in the world SN - 0471382469 AV - HF5389 .H63 2000 U1 - 395.5/2 21 PY - 2000/// CY - New York PB - Wiley KW - Business etiquette KW - Intercultural communication KW - National characteristics KW - Negotiation in business KW - Competition, International N1 - Includes bibliographical references and index ER -