TY - BOOK AU - Kotler,Philip TI - Marketing insights from A to Z: 80 concepts every manager needs to know SN - 0471268674 AV - HF5415 .K63127 2003 U1 - 658.8 21 PY - 2003/// CY - Hoboken, N.J. PB - John Wiley & Sons KW - Marketing N1 - Includes bibliographical references (p. 189-193) and index ER -