TY - BOOK AU - Highton, Norman A. AU - Chilcott, David L. TI - Retailing: management controls and performance improvement SN - 085291251X AV - HF 5429 .H5 2002 PY - 2002/// CY - London PB - The Institute of Chartered Accountants KW - Retailing N1 - Includes bibliographical references and index ER -