TY - BOOK AU - Bhote,Keki R. AU - Bhote,Adi K. TI - World class quality: using design of experiments to make it happen SN - 0814404278 AV - TS156 .B563 1999 U1 - 658.5/62 21 PY - 2000/// CY - New York PB - American Management Association KW - Quality control KW - Statistical methods KW - Process control KW - Experimental design N1 - Includes bibliogaphical references (p. 479-480) and index ER -