TY - BOOK AU - Arnold,Kenneth L. AU - Holler,Michael TI - Quality assurance: methods and technologies SN - 0028023331 AV - TS156.6 .A76 1995 U1 - 658.5/62 20 PY - 1995/// CY - New York PB - Glencoe KW - Quality assurance N1 - Includes bibliographical references (p. 357-361) and index ER -