TY  - BOOK
AU  - Bencin,Richard L.
AU  - Jonovic,Donald J.
TI  - Encyclopedia of telemarketing
SN  - 0132759187
AV  - REF  HF5415.1263 .B46 1989
U1  - 658.8/5 
PY  - 1989///
CY  - New Jersey
PB  - Prentice Hall,Inc.
KW  - Telemarketing
N1  - includes bibliographic references and index
ER  -