TY - BOOK AU - StClair,Guy TI - Knowledge services: a strategic framework for the 21st Century Organization T2 - Current topics in library and information practice SN - 9783110462968 AV - HD30.2 .S72 2017 PY - 2017/// CY - Berlin PB - De Gruyter KW - Knowledge management N1 - Includes bibliographical references (pages 303-307) and index ER -