TY  - BOOK
AU  - McCaffery,Peter
TI  - The higher education manager's handbook: effective leadership and management in universities and colleges 
SN  - 9780815370284 
AV  - LB2341.8.G7 M39 2019
U1  - 378.1/01 23
PY  - 2019///
CY  - New York
PB  - Routledge
KW  - Universities and colleges
KW  - Great Britain
KW  - Administration
KW  - Handbooks, manuals, etc
KW  - Educational leadership
KW  - Education, Higher
N1  - "First edition published by RoutledgeFalmer 2004"--T.p. verso; Previous edition: 2010; Introduction: The challenge for higher education managers -- Chapter 1. Knowing your environment -- 1. The change drivers -- 2. The university identity crisis -- 3. The key strategic challenges for universities -- Chapter 2. Knowing your institution -- Chapter 3. Leading your department -- Chapter 4. Leading by example -- Chapter 5. Managing for high performance -- Chapter 6. Developing staff -- Chapter 7. Leading and celebrating diversity -- Chapter 8. Enhancing the student experience -- Chapter 9. Managing change -- Chapter 10. Managing up and managing the "down-side" -- 1. Managing up -- 2. Managing the "down side" -- Chapter 11. Managing yourself
ER  -