TY - BOOK AU - Arora, K.C TI - Total quality management SN - 9788185749990 AV - HD62.15 .T6792 | A814 2016 U1 - 658 PY - 2016/// CY - New Delhi : PB - S.K. Kataria & Sons, KW - Total quality management N1 - Includes table of contents and index ER -