TY  - BOOK
AU  - Bedi,Kanishka
TI  - Quality management
SN  - 9780195677959
AV  - HD62.15 .B39 2006
U1  - 658.5/62 20
PY  - 2006///
CY  - Oxford
PB  - Oxford University Press.
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -