TY - BOOK AU - Thill,John V. AU - Bovée,Courtland L. TI - Excellence in business communication SN - 9780273768890 AV - HF5718.2.U6 T45 2013 U1 - 658.4/5 23 PY - 2013/// CY - Boston PB - Prentice Hall KW - Business communication KW - United States KW - Case studies N1 - Includes bibliographical references and index ER -