TY  - BOOK
AU  - Verma, Naresh.
TI  - Business process management: profiting from process 
SN  - 9788190794176
AV  - HD31 .V4 2009
PY  - 2009///
CY  - New Delhi
PB  - Global India Publications Pvt Ltd.
KW  - Workflow
KW  - Management
KW  - Business
KW  - Data processing
N1  - includes bibliographical references and index
ER  -