TY  - BOOK
AU  - Malik, T. S.
TI  - Process management: Practical guidelines to successful implementations 
SN  - 9789380228365
AV  - HD62.15 .M3 2009
PY  - 2009///
CY  - New Delhi
PB  - Global Indis Publications Pvt Ltd.
KW  - Process management
N1  - Includes bibliographical references and index
ER  -