TY  - BOOK
AU  - Caulcutt, Roland.
TI  - Achieving quality improvement: A practical guide 
SN  - 0412559307
AV  - HD62 .C3 1995
PY  - 1995///
CY  - Boca Raton, Florida
PB  - Chapman & Hall/CRC
KW  - Quality management
KW  - Quality improvement
KW  - Guides and processes
N1  - Includes bibliographical references and index
ER  -