TY  - BOOK
AU  - Brink, Annekie 
AU  - Berndt, Adele
TI  - Relationship marketing and customer relationship management
SN  - 9780702177392
AV  - HF5415.13 .B75 2008
PY  - 2008///
CY  - Lansdowne
PB  - JUTA
KW  - Relationship marketing
N1  - includes bibliographical references and index
ER  -