TY - BOOK AU - O'Malley,Michael TI - Creating commitment: how to attract and retain talented employees by building relationships that last SN - 0471358975 AV - HF5549.5.R58 O43 2000 U1 - 658.3/14 21 PY - 2000/// CY - New York PB - Wiley KW - Employee retention KW - Job satisfaction KW - Employee motivation KW - Organizational commitment N1 - Includes bibliographical references (p. [243]-253) and index ER -