TY  - BOOK
AU  - Locker,Kitty O.
AU  - Kaczmarek, Stephen Kyo.
TI  - Business communication: building critical skills 
SN  - 97800721106948
AV  - HF5718 .L633 2007
PY  - 2007///
CY  - Boston
PB  - McGraw Hill
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -