TY - BOOK AU - Bancroft,George O. TI - A practical guide to credit and collection: successful techniques to implement a systematic program, improve cash flow, build customer loyalty SN - 0814459536 AV - HG3752.5 .B36 1989 PY - 1989/// CY - New York PB - AMACOM KW - Collection of accounts N1 - Includes index ER -