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	1.	High Performance Through Process Excellence [electronic resource] : From Strategy to Execution with Business Process Management / by Mathias Kirchmer. by Kirchmer, Mathias SpringerLink (Online service) Material type: Computer file; Format: electronic available online Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2011 In: Springer eBooks Online resources: Click here to access online Availability: No items available. Save to lists Add to cart (remove)
	2.	Value-driven business process management : the value-switch for lasting competitive advantage / by Peter Franz and Mathias Kirchmer. by Franz, Peter Kirchmer, Mathias, 1963- Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: Town Campus Library (1)Call number: HF5548.2 .F7338 2012. Martin Oduor-Otieno Library (2)Call number: HF5548.2 .F7338 2012, ... Place hold Save to lists Add to cart (remove)

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