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An assessment of how market positioning strategies affect customer retention / John Njuguna Ndungu. by Series: A research project submitted in partial fulfillment for the final year research for bachelor of commerce degree for KCA University
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Nairobi : KCA University, 2010
Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: COM 359/10.
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2.
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Assessment on the level of awareness of cheque rules among bank customers / Jane Nyokabi Gathoni. by Series: A research project submitted in partial fulfillment for the final year research for bachelor of commerce degree for KCA University
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Nairobi : KCA University, 2010
Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: COM 764/11.
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The impact of customer relationship management strategies on customer loyalty / A case study of kenya airways. Mwirigi Gituma James. by Series: Submitted in partial fulfilment of the requirements for the final year research project for barchelor of commerce
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Nairobi : KCA University, 2010
Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: COM 417/10.
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P. O. Box 56808 – 00200 Nairobi, Kenya

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