000 00577nam a22001937a 4500
003 KE-NaKCAU
005 20131120095800.0
008 131120t xxu||||| |||| 00| 0 eng d
020 _a0750652713
040 _cKE-NaKCAU
050 _aHD62.15
_b.O172 2001
100 _aOakland, John S.
_91433
245 _aTotal organizational excellence :
_bAchieving world-class performance /
260 _aBoston :
_bButterworth-Heinemann,
_c2001.
300 _a271 p. :
_bill. ;
_c23 cm.
504 _aIncludes index.
650 _aOrganizational excellence.
_917213
942 _2lcc
_cBK
999 _c10240
_d10240