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035 _a(OCoLC)ocm43501390
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040 _aDLC
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_dDLC
_dOrLoB-B
042 _apcc
050 0 0 _aTS156
_b.P263 2000
082 0 0 _a658.5/62
_221
100 1 _aPande, Peter S.
245 1 4 _aThe Six Sigma way :
_bhow GE, Motorola, and other top companies are honing their performance /
_cby Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh.
260 _aNew York :
_bMcGraw-Hill,
_c2000.
300 _axxiv, 422 p. :
_bill. ;
_c23 cm.
504 _aIncludes bibliographical references and index.
505 2 0 _tA Guide to the Six Sigma Way --
_gCh. 1.
_tA Powerful Strategy for Sustained Success --
_gCh. 2.
_tKey Concepts of the Six Sigma System --
_gCh. 3.
_tWhy Is Six Sigma Succeeding Where Total Quality "Failed"? --
_gCh. 4.
_tApplying Six Sigma to Service and Manufacturing --
_gCh. 5.
_tThe Six Sigma Roadmap --
_gCh. 6.
_tIs Six Sigma Right for Us Now? --
_gCh. 7.
_tHow and Where Should We Start Our Efforts? --
_gCh. 8.
_tThe Political of Six Sigma: Preparing Leaders to Launch and Guide the Effort --
_gCh. 9.
_tPreparing Black Belts and Other Key Roles --
_gCh. 10.
_tTraining the Organization for Six Sigma --
_gCh. 11.
_tThe Key to Successful Improvement: Selecting the Right Six Sigma Projects --
_gCh. 12.
_tIdentifying Core Processes and Key Customers (Roadmap Step 1) --
_gCh. 13.
_tDefining Customer Requirements (Roadmap Step 2) --
_gCh. 14.
_tMeasuring Current Performance (Roadmap Step 3) --
_gCh. 15.
_tSix Sigma Process Improvement (Roadmap Step 4A) --
_gCh. 16.
_tSix Sigma Process Design/Redesign (Roadmap Step 4B) --
505 8 0 _gCh. 17.
_tExpanding & Integrating the Six Sigma System (Roadmap Step 5) --
_gCh. 18.
_tAdvanced Six Sigma Tools: An Overview --
_tConclusion: Twelve Keys to Success.
650 0 _aQuality control
_xStatistical methods.
650 0 _aProduction management
_xStatistical methods.
700 1 _aNeuman, Robert P.
700 1 _aCavanagh, Roland R.
942 _2lcc
_cBK
999 _c12189
_d12189