000 00900fam a22003134a 4500
001 3379972
003 KE-NaKCAU
005 20150612154723.0
008 020604s2003 njua b 001 0 eng
010 _a 2002074916
020 _a8129702606
035 _a(OCoLC)49959432
035 _a(OCoLC)ocm49959432
035 _a(NNC)3379972
040 _aDLC
_cKE-NaKCAU
_dNNC
_dOrLoB-B
042 _apcc
050 0 0 _aHD62.15
_b.T6792 2003
082 0 0 _a658.4/013
_221
245 0 0 _aTotal quality management /
_cDale H. Besterfield ... [et al.].
250 _a3rd ed.
260 _aNew Delhi :
_bPearson Education,
_c2003.
263 _a0209
300 _axi, 640 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 631-633) and index.
650 0 _aTotal quality management.
_993
700 1 _aBesterfield, Dale H.
_9729
900 _bTOC
942 _2lcc
_cBK
999 _c14387
_d14387