| 000 | 01036cam a2200313 i 4500 | ||
|---|---|---|---|
| 001 | 17893619 | ||
| 003 | KE-NaKCAU | ||
| 005 | 20230312155349.0 | ||
| 008 | 130920s2014 nyu b 001 0 eng | ||
| 010 | _a 2013036192 | ||
| 020 | _a9780415635509 | ||
| 040 | _cKE-NaKCAU | ||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHD62.15 _b.O173 2013 |
| 082 | 0 | 0 |
_a658.4/013 _223 |
| 100 | 1 |
_aOakland, John S. _91433 |
|
| 245 | 1 | 0 |
_aTotal quality management and operational excellence : _btext with cases / _cJohn S. Oakland. |
| 250 | _a4th ed. | ||
| 260 |
_aNew York : _bRoutledge, _c2013. |
||
| 300 |
_axxiv, 530 p. : _bill. ; _c26 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aTotal quality management. _993 |
|
| 650 | 0 |
_aTotal quality management _vCase studies. _91434 |
|
| 650 | 7 | _aBUSINESS & ECONOMICS / General. | |
| 650 | 7 | _aBUSINESS & ECONOMICS / Quality Control. | |
| 650 | 7 | _aBUSINESS & ECONOMICS / Total Quality Management. | |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
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| 942 |
_2lcc _cBK |
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| 999 |
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