| 000 | 00761nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c16593 _d16593 |
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| 003 | KE-NaKCAU | ||
| 005 | 20180614160957.0 | ||
| 008 | 150401b xxu||||| |||| 00| 0 eng d | ||
| 040 | _cKE-NaKCAU | ||
| 050 |
_aCOM _b417/10 |
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| 100 | _aMwirigi,Gituma James. | ||
| 245 |
_aThe impact of customer relationship management strategies on customer loyalty / _bA case study of kenya airways. _cMwirigi Gituma James. |
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| 260 |
_aNairobi : _bKCA University, _c2010. |
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| 300 |
_ax, 57 p. : _bill. ; _c29 cm. |
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| 440 | _aSubmitted in partial fulfilment of the requirements for the final year research project for barchelor of commerce | ||
| 504 | _aIncludes bibliographical rfeferences. | ||
| 650 |
_aCustomer relationship management. _914426 |
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| 942 |
_2lcc _cRP |
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