000 00928cam a22002774a 4500
001 12801367
003 KE-NaKCAU
005 20120817113639.0
008 020604s2003 njua 000 0 eng
010 _a 2002074916
020 _a8120328833
040 _aDLC
_cKE-NaKCAU
_dDLC
042 _apcc
050 0 0 _aHD62.15
_b.T6792 2003
082 0 0 _a658.4/013
_221
245 0 0 _aTotal quality management /
_cDale H. Besterfield ... [et al.].
250 _a3rd ed.
260 _aUpper Saddle River, N.J. :
_bPrentice Hall,
_c2003.
300 _axi, 640 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 631-633) and index.
650 0 _aTotal quality management.
_993
700 1 _aBesterfield, Dale H.
_9729
906 _a7
_bcbc
_corignew
_d1
_eocip
_f20
_gy-gencatlg
942 _2lcc
_cBK
999 _c3182
_d3182