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| 003 | KE-NaKCAU | ||
| 005 | 20120817113639.0 | ||
| 008 | 020604s2003 njua 000 0 eng | ||
| 010 | _a 2002074916 | ||
| 020 | _a8120328833 | ||
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_aDLC _cKE-NaKCAU _dDLC |
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_aHD62.15 _b.T6792 2003 |
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_a658.4/013 _221 |
| 245 | 0 | 0 |
_aTotal quality management / _cDale H. Besterfield ... [et al.]. |
| 250 | _a3rd ed. | ||
| 260 |
_aUpper Saddle River, N.J. : _bPrentice Hall, _c2003. |
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| 300 |
_axi, 640 p. : _bill. ; _c24 cm. |
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| 504 | _aIncludes bibliographical references (p. 631-633) and index. | ||
| 650 | 0 |
_aTotal quality management. _993 |
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| 700 | 1 |
_aBesterfield, Dale H. _9729 |
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| 906 |
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