| 000 | 01007cam a22002774a 4500 | ||
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| 001 | 11839214 | ||
| 003 | KE-NaKCAU | ||
| 005 | 20120910143800.0 | ||
| 008 | 991109s2000 nyu b 001 0 eng | ||
| 010 | _a 99058215 | ||
| 020 | _a0071357750 | ||
| 040 |
_aDLC _cKE-NaKCAU _dDLC |
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| 050 | 0 | 0 |
_aHF5415.1265 _b.N495 2000 |
| 082 | 0 | 0 |
_a658.8/4 _221 |
| 100 | 1 |
_aNewell, Frederick, _d1926- _94717 |
|
| 245 | 1 | 0 |
_aLoyalty.com : _bcustomer relationship management in the new era of Internet marketing / _cFrederick Newell. |
| 260 |
_aNew York : _bMcGraw-Hill, _cc2000. |
||
| 300 |
_axx, 325 p. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. 306-317) and index. | ||
| 650 | 0 |
_aInternet marketing. _922 |
|
| 650 | 0 |
_aCustomer relations. _91719 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
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| 942 |
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