| 000 | 01191cam a2200325 a 4500 | ||
|---|---|---|---|
| 001 | 2089308 | ||
| 003 | KE-NaKCAU | ||
| 005 | 20121005132915.0 | ||
| 008 | 950921s1996 njua b 001 0 eng | ||
| 010 | _a 95042989 | ||
| 020 | _a1567502091 (cloth : alk. paper) | ||
| 020 | _a1567502105 (paper : alk. paper) | ||
| 040 |
_aDLC _cKE-NaKCAU _dDLC |
||
| 043 | _an-us--- | ||
| 050 | 0 | 0 |
_aZ675.U5 _bH55 1996 |
| 082 | 0 | 0 |
_a025.5/2777 _220 |
| 100 | 1 |
_aHernon, Peter. _96939 |
|
| 245 | 1 | 0 |
_aService quality in academic libraries / _cPeter Hernon, Ellen Altman. |
| 260 |
_aNorwood, N.J. : _bAblex, _cc1996. |
||
| 300 |
_axv, 187 p. : _bill. ; _c24 cm. |
||
| 440 | 0 |
_aInformation management, policy, and services _96940 |
|
| 504 | _aIncludes bibliographical references (p. 173-180) and indexes. | ||
| 650 | 0 |
_aAcademic libraries _zUnited States. _96941 |
|
| 650 | 0 |
_aLibraries and students _zUnited States. _96942 |
|
| 650 | 0 |
_aLibraries and scholars _zUnited States. _96943 |
|
| 700 | 1 |
_aAltman, Ellen. _96944 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2lcc _cBK |
||
| 999 |
_c4854 _d4854 |
||