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| 001 | 2996729 | ||
| 003 | KE-NaKCAU | ||
| 005 | 20121121110446.0 | ||
| 008 | 930507s1993 nyu 001 0 eng | ||
| 010 | _a 93022717 | ||
| 020 | _a0071486224 | ||
| 020 | _a9780071486224 | ||
| 040 |
_aDLC _cKE-NaKCAU _dDLC |
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_aHF5439.8 _b.F68 2007 |
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_a658.8/1 _220 |
| 100 | 1 |
_aFournies, Ferdinand F. _910220 |
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| 245 | 1 | 0 |
_aWhy customers don't do what they're supposed to do and what to do about it / _cFerdinand F. Fournies with a foreword by David F. Alessandro |
| 260 |
_aNew York : _bMcGraw-Hill, _cc2004. |
||
| 300 |
_aiii, 218 p. : _c23 cm. |
||
| 504 | _aIncludes index. | ||
| 650 | 0 |
_aSales personnel _xTraining of. _910221 |
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| 650 | 0 | _aSales management. | |
| 650 | 0 |
_aSelling. _92460 |
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| 700 |
_aD'Alessandro, David F. _910222 |
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