Why customers don't do what they're supposed to do and what to do about it /
Fournies, Ferdinand F.
Why customers don't do what they're supposed to do and what to do about it / Ferdinand F. Fournies with a foreword by David F. Alessandro - New York : McGraw-Hill, c2004. - iii, 218 p. : 23 cm.
Includes index.
0071486224 9780071486224
93022717
Sales personnel--Training of.
Sales management.
Selling.
HF5439.8 / .F68 2007
658.8/1
Why customers don't do what they're supposed to do and what to do about it / Ferdinand F. Fournies with a foreword by David F. Alessandro - New York : McGraw-Hill, c2004. - iii, 218 p. : 23 cm.
Includes index.
0071486224 9780071486224
93022717
Sales personnel--Training of.
Sales management.
Selling.
HF5439.8 / .F68 2007
658.8/1