The KCAU Library

Why customers don't do what they're supposed to do and what to do about it / (Record no. 6543)

MARC details
000 -LEADER
fixed length control field 01050cam a2200301 a 4500
001 - CONTROL NUMBER
control field 2996729
003 - CONTROL NUMBER IDENTIFIER
control field KE-NaKCAU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20121121110446.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 930507s1993 nyu 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 93022717
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071486224
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071486224
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency KE-NaKCAU
Modifying agency DLC
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5439.8
Item number .F68 2007
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/1
Edition number 20
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Fournies, Ferdinand F.
9 (RLIN) 10220
245 10 - TITLE STATEMENT
Title Why customers don't do what they're supposed to do and what to do about it /
Statement of responsibility, etc Ferdinand F. Fournies with a foreword by David F. Alessandro
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc McGraw-Hill,
Date of publication, distribution, etc c2004.
300 ## - PHYSICAL DESCRIPTION
Extent iii, 218 p. :
Dimensions 23 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Sales personnel
General subdivision Training of.
9 (RLIN) 10221
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Sales management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Selling.
9 (RLIN) 2460
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name D'Alessandro, David F.
9 (RLIN) 10222
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ocip
f 19
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Serial Enumeration / chronology Inventory number Total Checkouts Full call number Barcode Date last seen Date checked out Cost, replacement price Price effective from Koha item type
    Library of Congress Classification     Non-fiction Town Campus Library Town Campus Library   20/11/2012 India 2000.00 20052/10 20052/10   HF5439.8 .F68 2007 Z00037750 20/11/2012   0.00 20/11/2012 Main Long
    Library of Congress Classification     Non-fiction Town Campus Library Town Campus Library   20/11/2012 India 2000.00 19576/10 19576/10   HF5439.8 .F68 2007 Z00041099 20/11/2012   0.00 20/11/2012 Main Long
    Library of Congress Classification     Non-fiction Martin Oduor-Otieno Library Martin Oduor-Otieno Library This item is located on the library first floor 20/11/2012 India 2000.00 20051/10 20051/10 1 HF5439.8 .F68 2007 Z00037751 13/08/2014 09/07/2014 2000.00 20/11/2012 Main Long
KCAU Library,
KCA University ,
Thika Road Ruaraka
P. O. Box 56808 – 00200 Nairobi, Kenya

More Links