Why customers don't do what they're supposed to do and what to do about it / (Record no. 6543)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01050cam a2200301 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 2996729 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KE-NaKCAU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20121121110446.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 930507s1993 nyu 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 93022717 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071486224 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780071486224 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | KE-NaKCAU |
| Modifying agency | DLC |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5439.8 |
| Item number | .F68 2007 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8/1 |
| Edition number | 20 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fournies, Ferdinand F. |
| 9 (RLIN) | 10220 |
| 245 10 - TITLE STATEMENT | |
| Title | Why customers don't do what they're supposed to do and what to do about it / |
| Statement of responsibility, etc | Ferdinand F. Fournies with a foreword by David F. Alessandro |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York : |
| Name of publisher, distributor, etc | McGraw-Hill, |
| Date of publication, distribution, etc | c2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | iii, 218 p. : |
| Dimensions | 23 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Sales personnel |
| General subdivision | Training of. |
| 9 (RLIN) | 10221 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Sales management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Selling. |
| 9 (RLIN) | 2460 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | D'Alessandro, David F. |
| 9 (RLIN) | 10222 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 7 |
| b | cbc |
| c | orignew |
| d | 1 |
| e | ocip |
| f | 19 |
| g | y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Serial Enumeration / chronology | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Non-fiction | Town Campus Library | Town Campus Library | 20/11/2012 | India | 2000.00 | 20052/10 | 20052/10 | HF5439.8 .F68 2007 | Z00037750 | 20/11/2012 | 0.00 | 20/11/2012 | Main Long | |||||||
| Library of Congress Classification | Non-fiction | Town Campus Library | Town Campus Library | 20/11/2012 | India | 2000.00 | 19576/10 | 19576/10 | HF5439.8 .F68 2007 | Z00041099 | 20/11/2012 | 0.00 | 20/11/2012 | Main Long | |||||||
| Library of Congress Classification | Non-fiction | Martin Oduor-Otieno Library | Martin Oduor-Otieno Library | This item is located on the library first floor | 20/11/2012 | India | 2000.00 | 20051/10 | 20051/10 | 1 | HF5439.8 .F68 2007 | Z00037751 | 13/08/2014 | 09/07/2014 | 2000.00 | 20/11/2012 | Main Long |