Customer care excellence : how to create an effective customer focus / Sarah Cook.
Material type:
TextPublication details: London ; Philadelphia : Kogan Page, 2011.Edition: 6th edDescription: viii, 278 p. : ill. ; 24 cmISBN: - 9780749457051
- 0749457058
- 9780749453510
- 0749453516
- HF5415.5 .C6635 2011
Reviews from LibraryThing.com:
| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Main Long
|
Martin Oduor-Otieno Library This item is located on the library ground floor | Non-fiction | HF5415.5 .C6635 2011 (Browse shelf(Opens below)) | 30132/19 | Available | MOOL19100151 |
Browsing Martin Oduor-Otieno Library shelves, Shelving location: This item is located on the library ground floor, Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HF5415.135 .P58 2001 Applied strategic marketing / | HF5415.153 .K53 2015 Blue ocean strategy : | HF5415.33.S356 C87 2002 Customer behaviour : | HF5415.5 .C6635 2011 Customer care excellence : | HF5415.6 .M3313 2018 Warehousing and transportation logistics : systems, planning, application and cost effectiveness / | HF5415.6 .M3313 2018 Warehousing and transportation logistics : systems, planning, application and cost effectiveness / | HF5415.7 .S86 2001 Strategic logistics management / |
Includes bibliographical references and index.
There are no comments on this title.
Log in to your account to post a comment.