Customer-focused marketing : actions for delivering greater internal and external customer satisfaction / Ian Chaston.

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Material type: Text

TextPublication details: London : McGraw-Hill, c1993.Description: xi, 222 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Vol info	Status	Date due	Barcode
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.13 .C5117 1993 (Browse shelf(Opens below))	20659/10	Available		Z00038452

Includes bibliographical references and index.

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